|
This responsibility and commitment is practiced and communicated by
top management through:
- Implementation of ISO 9001:2000 quality management systems.
- Implementation of a policy which meets the quality standards and
supports the organization's purpose.
- Ensuring divisions, teams, and staff interact to deliver services
which meet customer needs, and also provide continual improvement
as documented by their work plans.
- Establishment quality work plan objectives and performance standards.
- Clarification of division, team, staff roles and responsibilities
with linkages to interested parties and
- Review of the suitability of quality policy and procedures.
|